LET’S SORT IT OUT.

Email support

Report a problem

Include your device model, operating system version, game version, and what happened. A screenshot can help. Please do not send passwords, payment details, or unnecessary personal information.

Gameplay and languages

Drag to steer, hold BRAKE to slow down and BOOST for short bursts of speed. Delivery Loco supports Spanish and English.

Lost progress

The game can sync progression through your platform’s gaming services. Check that you are using the same platform account. If progress is missing, avoid reinstalling, resetting progress, or clearing the app’s data until support can advise you.

Purchases and refunds

Keep the store receipt if you need help with a purchase. Refund requests are handled through the store where the purchase was made. Never send full card details.

Privacy and data requests

Read the privacy policy and data deletion information for Delivery Loco.